At Form Lighting, we offer returns within 30 days from the date of delivery. No restocking fees, no administrative fees, and no hassle!
Please request an RMA (login required) if you would like to return an item.
All returns must be approved, with an RMA number assigned. This is so that we can process your return as quickly as possible when we receive it. Returns made without an RMA number will be sent back to the shipper.
Alternatively, you can also send us an email, or give us a call to request an RMA number.
Restocking and Return Fees
We do not charge any restocking fees or administrative fees.
On all approved returns, you will receive a full refund, minus the original shipping fee. The customer is responsible for the cost of return shipping as well.
If the return you make is due to our error in packaging, we will refund your reasonable shipment cost as well upon receipt.
We reserve the right to correct any packaging errors or defective merchandise.